Hello, I have a hp 2000 notebook laptop and sometimes the laptop will stop working and the screen will turn black with white lines and now it has also started beeping, I have run Kaspersky to look for viruses, I restored the computer to a previous date, I have tried everything I know to do but it still does this, so if anyone knows what the problem is or how to fix it I would really appreciate the help. Thanks
That might be the problem of the Hardware, it seems like the problem is related to RAM or the any other internal connection problem.
Is you do the software reset or restore and scanning the computer does it solves the problem and resinstalling the OS may fix the problem once check with the reinstallation.
After Reinstall if you are facing the same problem, you might need to contact the HP service centre and they will provide the solution for this. In my point of view the problem is related to the hardware, in most cases ram only.
If your laptop is out of warranty, you might take risk to change the RAM and check it, if you are through only do this otherwise contact the repair centre.
and automatically goes back with white lines does it occur at any specific of time after power on the system?
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