My computer has a virus because I called Microsoft and asked and they said it did, but I don't have the 200 dollars to pay to get it off. I have no security and the virus disabled any type of blocking I have on my computer. It even said the main windows blocking thing was off, but the virus is making it unable to turn the blocking on! I have no way to download anything, the virus blocks anything from being downloaded, saying it contains a virus... what do I do?!?! I'm looking for a last resort here, that's free... do I shut off my computer until I get help? What happens if the virus or hacker goes into my bank account or gets the information... DESPERATE HELP NEEDED HERE
If you don't have any important data, my suggestion is to format your system and fresh install of operating system and after install a good internet security where it scans all the drivers and cleans your computer.
If yo have any important data, go to safe mode and backup your data to other drive or pen drive and after that install a trojan remover and scan the whole computer and reset the windows policies, internet explorer policies, disconnect your system from internet.
First thing remember if you are connected to internet you must have good antivirus, better it protects your PC from attacks...etc.
Install a Avast free edition, it blocks viruses, trojans..etc and also they provide 1 year free license.
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