I have had it since September. Never had any problems with it, until today. The screen got slammed shut and now will not do anything. It gets stuck on the starting windows screen and goes black. I have tried F11 and it does nothing. I have tried rebooting it but it just goes black and 15 minutes later it goes to a grey screen and has the cursor, but won't do anything else! I need help, please.
Which operating system you have installed? because there might be problem with the boot files, They may corrupted and unable to boot. Once check BIOS as well, check the boot devices list in that check first boot device should be set to hard disk, if not do it and press F10 and save the settings. Make sure that you have loaded operating system. One more reason behind this is your system is infected with viruses, get a good internet security software and scan the whole system.
If you are sure that you have loaded operating system, insert the operating system CD and boot from that cd. At the first screen you will find the options to repair the boot, try to repair it. If not done go to the next step where you will asked to check the license agreement press F8. After it will check for the OS if any previous versions are installed if not it will show you the list. Try to repair. If this screen is not shown, main problem with the file system. In some situations many os lost the File system, I have faced the problem so many times. If you lost the file system you cannot recover the data. If same thing happens to you, you need to delete the partition and create it. Install the OS and follow the procedure.
If you have any data that you lost, download the recover my files software and try to get your data back. It is a good software I assure you it recovers your data.
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